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Home2018-11-12T10:25:31+00:00

Who We Are

Welcome to NaviGo® PEI Malaysia & Singapore. We are the exclusive provider of Paul Ekman training in Malaysia and Singapore.

NaviGo® PEI has been established to make emotional skills and deception programs accessible in the region.

With our office in Kuala Lumpur and in Singapore, we continue to offer high quality training for individuals and for organisations across public, private and voluntary sectors.

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What You Will Gain

  • Understand how emotions affect your decisions
  • Avoid meltdowns by recognising your hot triggers
  • Recognize early warning signs in others experiencing
    destructive emotions
  • Use this insight and information to work with others
    constructively

          Click here to read more on the objectives of learning ESaC

  • Identify and evaluate ‘Hotspots’ and points of interest
  • Identify the importance of baselines and when they occur
  • Carry out hypothesis testing to refine the evaluation
    before concluding
  • Understand how memory affects detection

          Click here to read more on the objectives of learning ETaC

Next PEI Malaysia Public Program
11th - 14th Apr 2019
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Next PEI Singapore Public Program
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How Can I Book My Seat?

Frequently Asked Questions

What is PEI?2018-08-28T10:16:27+00:00

PEI stands for Paul Ekman International. It’s an organization set up to oversee the training of the life’s work in the study of emotions and its applications in Lie Detection by Dr. Paul Ekman, Ph.D. To learn more about the organization, visit this link.

What are the trainings about?2018-07-07T11:05:35+00:00

The short answer is that it provides an easy and practical understanding about emotions that scientifically backed up from the field of psychology. The trainings also clears up a lot of the popular misinformation about emotions, its effects and the way we live with ourselves and one another. In the lie detection program, it also trains how to use the science to apply it in the practice of communication, interview, interrogation and deception detection.

What will I learn in the programs?2018-07-07T10:05:53+00:00

The program is based in validated science, so immediately, you will learn to correct a lot of misinformation you had about emotions and lie detection. Both programs cover the ground-breaking insights of Dr. Ekman’s work on the universal expressions of 7 emotions, training to recognise micro and subtle emotions and how to recognise emotions through other channels like voice, body language, verbal style, and verbal content. The EQ program utilizes that understanding of each emotion for their purpose and trigger to develop an emotional profile and create customised and practical strategies to deal with them. The lie detection program adds additional tools (Understanding memory, CBCA, psychological models of truth & lies), into a reliable and scientifically based methodology to drastically improve the accuracy of detection and information elicitation. All of which are then put immediately into practice to assess the participants to get a working sense of the skills in action.

Why should I learn about emotions and lie detection?2018-11-13T15:16:33+00:00

Those are 2 different questions that hinges mainly on the kind of results you want to see happen in your life.

Learn Emotional Intelligence

Emotional Intelligence is being intelligent about our emotions – Becoming aware of the emotions in ourselves and in others. The truth is that many of us would like to believe we are emotionally intelligent. The reality is that life doesn’t hold back on the challenges it puts in your pathway as you grow and develop your career or life choices, does it? And it is in THOSE impossibly challenging times that we need the awareness and presence of mind to think, instead of simply reacting. In this, recognising it within yourself gives you an empathic insight to also work and respond to the emotions of others.

Learn Lie Detection

Everyone has the opportunity and the motive to lie to you. People lie to either gain a reward or avoid punishment. So, it’s a practical question to ask yourself, “Would you rather know or stay ignorant?” Ignorance is bliss, but doesn’t do anything to protect you from the reality of the dangers of the world. The trouble is, the average ability of untrained people to guess truth or lies is about 50:50. The science doesn’t help you with guessing, but you will get much better accuracy in recognising when someone is lying or telling the truth, while having the scientific data to support your observations rather than a ‘gut-feel’. It makes a difference to the consequences of your decisions.

How can I learn about it?2018-07-07T10:03:04+00:00

It’s easy. Visit our website, read our articles, buy the online tools. But most importantly, join the live programs FIRST. Get the best way to start this learning of how to make the most sense and use of the tools available by booking your seat in the live program and learning directly from the expert trainer!

How will these skills assist me in my Professional and Personal life?2018-07-10T12:11:02+00:00

The reality is that whichever area of your life you focus on, there are always going to be challenges, goals, and situations where it’s easy to you need to make important decisions about. Rather than satisfying your ego of accusing people of lies, these programs impact the way you think about the information that influences your judgments; stopping you from reacting to everything or committing to a potentially irreversible response, allowing you to adjust your communication to verify information and evaluate credibility. This makes a huge difference in the way you listen and interact with the people you need to.

Will this program make a perfect lie detector?2018-07-10T12:09:30+00:00

No. Despite claims from polygraph machines and ‘body language’ experts, science shows that those methods are fundamentally flawed, leading to detection errors and false accusations. The objective of this program is not to satisfy one’s ego to catch liars everywhere one looks. Frankly, that’s a horrible way to look at life! Also, no method is fool-proof!

How accurate will I be at catching lies?2018-07-07T11:04:51+00:00

The reality is that detecting deception is never 100%. But with the help of this program and the scientific methodology used, you have a much higher likelihood of catching deception than that of untrained professionals (54%) or even the criminals (65%)! Dr. Ekman in his deep experience and study, has an accuracy of 95%. And properly understanding and applying his methodology, participants have increased their accuracy above 70 and 80%!

So the question is that are you more comfortable being more aware and clear about your decisions than guessing? The difference is that while both still share a risk of being wrong, by using the science, you aren’t guessing. Even having an accuracy of 60% is still 60% more certain than a 50:50 guess that isn’t supported by any evidence at all!

If I’m not 100% accurate at catching lies, how is this useful?2018-07-07T11:01:50+00:00

Again, there isn’t a single method of accuracy that is so fool proof that delivers 100% results. Not even the medical profession delivers 100% results. There is always a risk of failure. But are you willing to trust the doctor who updates and refines their medical knowledge and likelihood of success or the doctor that hasn’t picked up a modern medical book or course in 30 years? Both have a risk of failure.

The point of the programs aren’t to train interrogation techniques and replace existing tech-niques or procedures. It’s an enhancement of the individual’s existing skills to observe and think about information that leads to a more proficient communicator and interviewer. This means you’re starting to learn new skills that contribute to communicating with others and catching deception. True deception detection skills extend beyond these programs and require deeper training and experience. However, that level of skill builds upon the knowl-edge you will gain from these programs first.

Learn More With Our Featured Resources

Our HR Gatekeeper series are divided into three articles :

• The Scientific Mindset of Investigating Fraud
• Deception in Recruitment
• Managing High Productivity Teams with Emotions

Download Here

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